Return Policy
Our Promise to You
At Hush, your satisfaction is our priority. If you're not completely happy with your order, we're here to make it right — quickly and without hassle.
✅ 30-Day Money-Back Guarantee
You have 30 days from the date of delivery to request a return or refund. If your product arrives defective, damaged, or not as described, we'll offer you a full refund or a free replacement — your choice.
📦 How to Start a Return
Simply contact us via our Contact page with the following:
- Your order number
- A photo of the issue (if applicable)
- A brief description of the problem
We'll get back to you within 24–48 hours and guide you through every step.
💳 Refunds
Once your return is approved, we'll process your refund within 5–7 business days to your original payment method. You'll receive a confirmation email as soon as it's done.
🚚 Return Shipping
If the product is defective or damaged, we cover 100% of the return shipping cost. We'll send you a prepaid return label by email — no out-of-pocket costs for you.
❓ Questions?
We're real people who care about your experience. Reach out anytime — we typically respond within 24 hours.
Contact us here